Privacy Policy

1. Introduction

QuickFood ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food ordering platform.

2. Information We Collect

We collect information you provide directly, including:

• Account information: name, email address, phone number, and password
• Order details: delivery address, order history, and payment information
• Profile data: profile picture and preferences
• Communications: messages sent through our support channels

3. How We Use Your Information

We use your information to:

• Process and fulfill your food orders
• Communicate order updates and delivery status
• Improve our platform and customer experience
• Send promotional offers (with your consent)
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Information Sharing

We share your information only with:

• Restaurants: to process and prepare your orders
• Delivery partners: to deliver your orders to the correct address
• Payment processors: to securely handle transactions
• Legal authorities: when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of sensitive data, secure server infrastructure, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access and review your personal data
• Request corrections to inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Export your data in a portable format

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Order history may be retained for legal and accounting purposes even after account deletion.

9. Children's Privacy

QuickFood is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at privacy@quickfood.com.